GP Customer Care Number

GP, also known as Grameenphone, is the largest mobile network operator in Bangladesh. With over 160 million subscribers, GP is committed to providing excellent customer service to its users. In this article, we will discuss the GP customer care number and the various ways in which customers can contact GP for assistance with their mobile service.

GP Customer Care Number

The GP customer care number is 121. This number can be dialed from any GP mobile number to speak with a customer service representative. Customers can also dial +8801711594594 from any other mobile network or landline to reach GP customer service.

Additionally, GP offers a variety of other contact options for customers who need assistance. These include:

Live Chat: GP offers a live chat service on their website where customers can chat with a customer service representative in real time.

Email: Customers can also email GP customer service at info@grameenphone.com for assistance with their mobile service.

Social Media: GP is active on a variety of social media platforms, including Facebook and Twitter. Customers can reach out to GP on these platforms for assistance with their mobile service.

Frequently Asked Questions

Many customers have common questions about their GP mobile service. GP has compiled a list of frequently asked questions on their website to help customers quickly and easily find the answers they need. Some of the most common questions include:

  • How do I check my GP account balance?
  • How do I activate a new GP SIM card?
  • How do I check my GP internet balance?
  • How do I transfer GP balance to another number?
  • How do I recharge my GP account?

These and other frequently asked questions can be found on the GP website, along with detailed answers and instructions.

How to Complain

If a customer is not satisfied with the service provided by GP, they can file a complaint. Complaints can be filed through the following channels:

Customer Care Hotline: Customers can call the GP customer care number and speak with a customer service representative to file a complaint.

Email: Customers can also email GP customer service at info@grameenphone.com to file a complaint.

Social Media: GP also accepts complaints via their social media platforms, including Facebook and Twitter.

It’s important to note that customers should provide their full name, mobile number, and a detailed description of their issue when filing a complaint. GP customer service will then investigate the issue and provide a resolution as soon as possible.

GP is committed to providing excellent customer service to its users. The GP customer care number (121) is available to customers 24/7 for assistance with their mobile service. Additionally, GP offers a variety of other contact options, including live chat, email, and social media. GP also has a frequently asked questions section on their website to help customers quickly find the answers they need. If a customer is not satisfied with the service provided by GP, they can file a complaint through the customer care hotline, email or social media platforms.